On internal networking and upskilling to position

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The need for change. Looking to the future, they see the world and customer needs changing. However, even with this awareness, legacy systems remain and many employees still require training to learn new skills. We need to evolve and go through a revolution to get to a very different place as quickly as possible, but it's hard to do that quickly in a company this big. What are some of the most successful strategies you’ve used in driving this revolution? John Hancock asked me to be a change agent about a year ago, and bringing in people with different backgrounds and a range of different skills helps to see different opportunities and figure out how to create a way forward. We started entering the direct-to-consumer proposition space through acquisitions, which gave us a head start and brought in new technology and team members with different perspectives on the opportunity set.


Get the latest from Innovation Strategy Get the latest insights on workplace strategy and execution, delivered to your inbox once a month. What is your email? Enrollment Privacy Policy How do you see the assimilation process for these new employees with different ways of thinking? It works best when you bring in someone who not only has the right skills, but also the right attitude. About the author is a professor Job Function Email List of information systems at Boston College's Carroll School of Management and guest editor of the Digital Business Initiative at MIT Sloan Management Review. You can contact him at and . Tags: Business Opportunities Collaboration Digital Leadership Program Resource Management More like this Unilever’s AI Ethics: From Policy to Process Thomas Davenport and Randy Bean.



MIT Connect Reinventing Procurement: From Cost Center to Innovation Drive asked Sanyin: How to build a winning team without All-Star players? Operational Security of Sanyinxiang Artificial Intelligence: Chevron You must be logged in to post a comment. First time here? Sign up for a free account: comment on articles and access more articles. Big Idea: Digital Leadership Empowers Talent to Drive Digital Maturity John Hancock’s marketing organization focuses.