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Some are embarrassed to say no outright and prefer to veil a simple “no” with such a polite phrase. The real need for time to think Sometimes the consumer pauses to make a decision, putting aside all emotions. The purpose of such a “strategic retreat” may be the desire to learn more about the product, compare with peers, read reviews about the company, or ask someone for advice. objection "I think" 5 steps to handle an objection well Having the “I’ll think about it” objection is a good sign that indicates interest in your proposal.
An uninterested person would simply pass by. Let's move on to the most important thing: how to get rid of the client's doubts, and not from him. It is important for every person to be LISTENED and HEARED. Therefore, try to understand what the client is saying and identify the real reason for his confusion. A potential photo editor buyer may have hidden worries. Keep this in mind and try to learn about them by suggesting a solution to the problem. Don't allow yourself to make fun of even the most seemingly stupid customer question. It's disrespectful. Agree with the opinion of the buyer, if doubts are justified.
Do not relax, even if the main doubts of the client have been worked out. customer objections 15 Most Effective Techniques for Handling the "I'll Think About" Objection Of course, an individual approach to each client is the key to successful sales. During the conversation, you will understand which of the listed techniques is better to apply in a conversation. 1. Ramming Make sure that the interlocutor is set up for a frank conversation and boldly act! Specify what additional information he needs, and continue the conversation in the right direction. |
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